Partnering Across Cultures

Many of us find ourselves working in a global workplace. Being effective with customers, colleagues, and partners who have different sets of assumptions, beliefs, and values can be very challenging. If you add having to work at a distance the chances for misunderstanding, frustration, and damaged relationships increase dramatically. Yet, this is the reality of business today. The Partnering Across Cultures programme provides individuals and intact teams with a highly interactive experience that develops the skills, knowledge and personal attributes for succeeding in the global workplace.

Benefits

• Understand and develop the attributes for successful cross-border relationships
• Recognise differences between key business cultures
• Develop strategic options when working with cultural differences
• Use a framework to manage cultural differences proactively
• Identify the golden rules for cross-cultural communications in particular cultures

Audience

Managers whose role includes working with colleagues, customers and suppliers from different countries and cultural backgrounds.

Some key topics

• Culture and the Global Workplace
• Cultural Difference and Effectiveness
• Applying Cultural RISK Analysis
• Cross-Cultural Communication and Relationship-Building
• Cross-Cultural Teamwork: Collaborating Across Borders
• Apply-Now Planning

Methods

There are two delivery options for this programme:

• Classroom (½, 1, 2 or 3 day): Participants complete the Country Navigator Worldprism Profiler questionnaire as pre-work. This is followed by a classroom session in which participants are taken through the concepts and skills outlined above in order to expand their knowledge of cross-cultural management and global virtual teamwork. The program is high impact and interactive. All participants have continuing access to the Country Navigator e-learning and country comparison resources following the programme.

• Virtual Classroom (2 or 4 hours): Participants complete the same pre-work as for the face-to-face session. This is followed by attending a virtual classroom session in which participants explore the key cross-cultural concepts and skills outlined above, pose questions to the facilitator, complete ‘breakout room’ exercises, and collaborate on the online whiteboard. As above, all participants have continuing access to the Country Navigator following the programme.

For further information or to book a session please email us at enquiries@tmaworld.com.